Boutiques & kids couture
Price, size and delivery questions — handled
MsgMaven is tuned for Instagram-led boutiques like Vianah Kids Couture. It recognises boutique enquiries and suggests warm, on-brand replies.
Instagram DMs
WhatsApp Business
Common enquiries we handle
Price / cost
Size & age-based recommendations
Availability
Delivery date
COD / prepaid
Return / exchange
Custom orders
Birthday / festival outfits
Bulk orders
Store location & catalogue
Example replies
Customer
Birthday outfit for a 2 year old girl?
Suggested reply
Lovely 😊 For what occasion and age should we suggest outfits? Also please share your delivery city and the date you need it by.
Occasion / event
Customer
Do you take custom stitching?
Suggested reply
We do take custom orders 😊 Please share the design/reference, child's age, needed date, and delivery city so I can check feasibility.
Custom order